This two-day workshop organised with the support of Alan Advantage is dedicated to managers, entrepreneurs, designers, and visual communication professionals who want to develop an empathic approach to the development of new products and content. Empathy is introduced through the analysis of how users deal with complexity. We use Art and Design masterpieces to illustrate how aesthetic reasoning helps to handle complexity. Finally we provide participants with methods on how to achieve good complexity through labs and site visits in which we apply lessons from painting, photography, and storytelling to interface design.

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